Frequently Asked Questions
When will I receive my order?
- All orders shipped within Australia are typically delivered
within up to 5 business days. - Delivery times may be slightly longer during high-demand periods such as Black
Friday, Cyber Monday, and Christmas, or due to unforeseen supply chain
delays.
Do you offer free shipping?
- Yes. We offer free standard shipping on Australian orders over A$75.
- For orders below this amount, shipping costs are calculated automatically at
checkout.
How much does shipping cost?
- Shipping fees depend on your delivery location and order size.
- You’ll be able to view the exact shipping cost at checkout before payment.
Do you ship internationally?
At this time, we primarily ship within Australia.
If you’re located overseas and wish to place an international order, please contact our support team for a personalised shipping quote.
Please note:
- International orders may be subject to customs duties, taxes, or import regulations
- We are not responsible for customs delays or fees
If an order is returned due to customs issues,
we will issue a full refund for the product value
Orders & Tracking
How can I track my order?
Once your order has been dispatched, you’ll receive a shipping
confirmation email with tracking details, allowing you to follow your
delivery every step of the way.