Frequently Asked Questions

When will I receive my order?

  • All orders shipped within Australia are typically delivered
    within up to 5 business days.
  • Delivery times may be slightly longer during high-demand periods such as Black
    Friday, Cyber Monday, and Christmas
    , or due to unforeseen supply chain
    delays.

Do you offer free shipping?

  • Yes. We offer free standard shipping on Australian orders over A$75.
  • For orders below this amount, shipping costs are calculated automatically at
    checkout.

How much does shipping cost?

  • Shipping fees depend on your delivery location and order size.
  • You’ll be able to view the exact shipping cost at checkout before payment.

Do you ship internationally?

At this time, we primarily ship within Australia.
If you’re located overseas and wish to place an international order, please contact our support team for a personalised shipping quote.

Please note:

  • International orders may be subject to customs duties, taxes, or import regulations
  • We are not responsible for customs delays or fees

If an order is returned due to customs issues,
we will issue a full refund for the product value

Orders & Tracking

How can I track my order?

Once your order has been dispatched, you’ll receive a shipping
confirmation email with tracking details
, allowing you to follow your
delivery every step of the way.